Louise Pengilley

Business development consultant

Client Engagement and Relationships

  • What is personality profiling and how can it help your business?

    Wouldn’t life be boring if we were all the same? We’d never learn anything new and would end up having the same conversations again and again.  Yawn! Thank goodness we are all different. That said, our differences can be a double-edged sword. Although they make us unique, they may also mean we struggle to understand […]

  • 12 customer retention strategies that really work

    One of the most cost-effective ways to grow your business is through your existing clients so it makes sense to focus on customer retention.

  • Ways to improve your customer services and increase your sales

    How can you increase your sales during difficult times? If someone predicted what 2020 would involve with Covid, we’d never have believed them. The years that followed Covid were economically trying – yet another example of the kind of challenges business owners must deal with. Despite this, I strongly believe that whatever industry that you […]

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